Important Information Regarding Recent ATM Skimming Incident
IU Credit Union detected suspicious activity at its ATMs on Sunday evening, August 11. We immediately notified law enforcement resulting in an arrest of a suspect at its 17th Street location.
While the investigation is ongoing, less than 200 member accounts experienced a fraudulent cash withdrawal due to a skimming device placed on three IU Credit Union ATM machines. Fraudsters across the nation use skimming devices to capture card information and PIN numbers in order to produce counterfeit cards. On Tuesday, August 13, we discovered the fraud was due to skimming devices.
We have determined this incident affected only those who conducted card transactions at the following ATMs on these dates:
- 410 South Woodscrest Drive — July 23-25, 2019
- 510 E. 17th Street — August 2-4, 2019
- 3801 West State Road 46 — August 3-4, 2019
All members with a fraudulent ATM withdrawal have been notified and we immediately restored the funds of those who confirmed the activity. Those members impacted will be issued new cards.
It is important to note that at no time were IU Credit Union's core banking systems compromised or impacted as a result of this incident.
We regret any inconvenience or concern this may cause our members.
Safeguarding the personal information entrusted to us is of the utmost importance and we are taking additional measures to help prevent this type of incident from occurring in the future. As a best practice, we recommend consumers remain vigilant to protect against fraud by reviewing account activity routinely. If you detect suspicious activity on your IU Credit Union account, notify us promptly at 1-812-855-7823.
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