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Update Account Information

IU Credit Union offers a variety of ways to update your address*, phone number and email:


Update through Online & Mobile Banking

To update your personal contact information in Online Banking, click on "My Profile" in the main navigation menu. To update your personal contact information in Mobile Banking, tap on "More" at the bottom of the app, then tap on the "My Profile" icon at the top of app. If you have more than one account, you will need to log into each account to update them individually or send us a secure email including all account numbers.

Please Note: To update the email address where you would like to receive eStatements, visit the eStatements & Notices portal in Online or Mobile Banking. Be sure to also update your personal information in each account access portal that you use – ie. Credit Card portal, Mortgage Loan portal, Bill Pay, and the Loan Payment portal.


*For international address changes please call us or send us a secure email.

 

Update at any branch

You can change your address, phone number, and email at any IU Credit Union branch or call us to discuss what options are available.

 

Update through the Mail

Print and mail an address change to:

IU Credit Union
PO Box 368
Bloomington, IN 47402-0368

 

Domestic Address and Phone Change Form

International Address and Phone Change Form