Thank you to all who voted for us in the Best of B-Town Community’s Choice Awards! We placed first in the categories of Credit Union, Mortgage Lending Company, Investment Firm and Eco-Friendly/Green Business. Additionally, we placed in the top three in the categories of Customer Service and Place to Work, and our President & CEO, Bryan Price, was recognized in the top three for Best Boss.
We’re honored to share that IU Credit Union has received the Raddon Crystal Performance Award for the third year in a row, placing us among the top-performing credit unions nationwide! Pictured are Raddon representatives presenting the Crystal Performance Award to IUCU SVP, CMO, David Sipes, at their recent credit union leadership conference in Orange County, California.
According to CoreLogic, all three of IU Credit Union’s Bloomington-based mortgage lenders were ranked #1, #2, and #3 for loan production in our market. Whether buying your first home or refinancing, we thank you for trusting us with your homeownership journey!
Source: CoreLogic Mortgage Dashboard, January–August 2025. Ranking includes Monroe and Owen Counties.
We’ve updated our Online Banking, Mobile Banking, and website to make your experience faster, easier, and more intuitive. Log in to your account and visit IUCU.org and see the new design—we think you’ll love it!
At IU Credit Union, inclusivity has always been at the heart of our mission. Now, we are proud to announce a bold step forward: the implementation of Traduality, a state-of-the-art AI-powered platform designed to provide tailored, multicultural experiences in financial services.
The Bloomington-based CUSO (Credit Union Service Organization), Traduality, helps credit unions and other regulated institutions better serve non-English-speaking members through innovative AI tools that boost the non-English member experience. Every IUCU branch is now equipped with Traduality’s Fire Lingo Tablets, enabling employees to engage with members in their native language in real time, ensuring that every member feels supported.
As Andrew Allard, Chief Operations Officer and Senior Vice President at IUCU, explained, “At IU Credit Union, inclusivity is more than a goal—it’s a responsibility. By leveraging advanced AI technology, we’re taking meaningful steps to ensure that all members feel seen, heard, and supported, regardless of the language they speak.”
This approach reflects IUCU’s unwavering commitment to breaking down barriers and making financial services truly accessible for everyone. “Our members trust us to meet their unique financial needs, and this initiative reflects our commitment to providing them with solutions that truly make a difference,” said Teddie Gambler, Senior Vice President and Chief Information Officer at IUCU. “This is not just an upgrade in technology; it’s a leap forward in how we connect with our diverse membership.”
For Diego Achio, Co-Founder and CEO of Traduality, partnering with IUCU represents a new opportunity to not only learn from members and employees, but to make a tangible impact in his community. “This partnership with IU Credit Union is deeply meaningful to us. IUCU is now serving a vibrant and diverse community that has long been underserved in terms of member experience. By joining forces with Traduality,” Diego adds, “IUCU is not only addressing this challenge head-on where others have hesitated but also enabling us to learn directly from the needs of both members and employees. This collaboration helps us evolve our technology in ways that are truly impactful.”
Traduality’s platform is designed for compliance-heavy environments like finance, healthcare, and insurance. Its unique member experience platform enables IUCU to deliver reliable, compliant, and inclusive service experiences in a variety of languages across multiple departments. By embracing this technology, IUCU is taking an important step in the evolution of financial services, marking a new chapter in how institutions engage with diverse communities and provide personalized support.
For more information on Traduality’s offerings, visit traduality.com or contact Diego Achio at achiodiego@traduality.com.
En IU Credit Union, la inclusión siempre ha sido el pilar esencial de nuestra misión. Nos enorgullece anunciar un paso más hacia el futuro: la implementación de Traduality, una plataforma de vanguardia impulsada por inteligencia artificial diseñada para ofrecer experiencias financieras personalizadas y multiculturales.
Traduality, la CUSO (Organización de Servicios de Cooperativas de Ahorro y Crédito) con sede en Bloomington, ayuda a las cooperativas de ahorro y crédito y a otras instituciones reguladas a ofrecer un mejor servicio a través de herramientas de IA innovadoras que mejoran la experiencia de los miembros que no hablan inglés. Ahora todas las sucursales de IUCU cuentan con tabletas Fire Lingo de Traduality, lo que permite que los empleados interactúen con los miembros en su idioma nativo en tiempo real, haciéndolos sentir apoyados.
Como explicó Andrew Allard, director de operaciones y vicepresidente sénior de IUCU: "En IU Credit Union, la inclusión es más que un objetivo, es una responsabilidad. Al aprovechar la tecnología de IA avanzada, estamos dando pasos significativos para garantizar que todos los miembros se sientan vistos, escuchados y apoyados, independientemente del idioma que hablen".
Este enfoque refleja el compromiso inquebrantable de IUCU de derribar barreras y hacer que los servicios financieros sean realmente accesibles para todos. "Nuestros miembros confían en nosotros para satisfacer sus necesidades financieras únicas y esta iniciativa refleja nuestro compromiso de ofrecerles soluciones que realmente marquen la diferencia", afirmó Teddie Gambler, vicepresidente sénior y directora de información de IUCU. "No se trata solo de una mejora tecnológica; es un salto hacia el futuro en la manera en que conectamos con la diversidad de nuestros miembros".
Para Diego Achio, cofundador y director ejecutivo de Traduality, colaborar con IUCU representa una nueva oportunidad, no solo para aprender de los miembros y empleados, sino también para generar un impacto tangible en su comunidad. "Esta colaboración con IU Credit Union es profundamente significativa para nosotros. IUCU ahora brinda servicios a una comunidad vibrante y diversa que durante mucho tiempo ha estado desatendida en cuanto a la experiencia como miembros. Al unir fuerzas con Traduality", añade Diego, "IUCU no solo está enfrentando este reto de manera directa cuando otros han dudado, sino que también nos permite aprender directamente de las necesidades tanto de sus miembros como de sus empleados. Esta colaboración nos ayuda a hacer que nuestra tecnología evolucione de una forma que sea realmente impactante".
La plataforma de Traduality está diseñada para sectores con requisitos de cumplimiento estrictos, como el financiero, de salud y de seguros. Su plataforma única de experiencia para miembros permite a IUCU ofrecer servicios confiables, conforme a sus normativas e inclusivos en una variedad de idiomas y a través de múltiples departamentos. Al adoptar esta tecnología, IUCU está dando un paso importante en la evolución de los servicios financieros, marcando un nuevo capítulo en la forma en que las instituciones se relacionan con las comunidades diversas y brindan apoyo personalizado.
Para obtener más información sobre los productos y servicios de Traduality, visite traduality.com o póngase en contacto con Diego Achio al correo achiodiego@traduality.com.
Whether you're looking for a card that earns rewards on qualifying purchases, offers a competitive rate, or helps you build or re-establish credit history, we've got the card for your holiday season.
With Rate Advantage, you'll score our most competitive credit card rates. This card is perfect for you if you usually carry a balance, helping you dodge high interest rate charges and save more money!
Get a 1.99% APR* Introductory Rate on Purchases and Balance Transfers with a New Rate Advantage Credit Card!
*Introductory Rate of 1.99% is applicable on purchases for 12 months from the card open date and on Balance Transfers for 12 months from the first qualified balance transfer completed within 12 months from the card open date. After that, the rate will be between 11.50% - 23.50%, based on creditworthiness on Rate Advantage Cards and will vary with the market based on the Prime Rate. Rate range stated is accurate as of 9/11/2025 and is subject to change at any time. Subject to credit approval.
With Preferred Rewards, you can redeem your points for rewards you'll actually use, like cash back, cool merchandise, travel experiences, event tickets, gift cards and statement credits.
Get a 1.99% APR* Introductory Rate on Purchases and Balance Transfers with a New Preferred Rewards Credit Card!
*Introductory Rate of 1.99% is applicable on purchases for 12 months from the card open date and on Balance Transfers for 12 months from the first qualified balance transfer completed within 12 months from the card open date. After that, the rate will be between 16.50% - 25.00%, based on creditworthiness on Preferred Rewards Cards and will vary with the market based on the Prime Rate. Rate range stated is accurate as of 9/11/2025 and is subject to change at any time. Subject to credit approval.
Build or re-establish your credit history with our Secured Credit Card! This card works just like a regular credit card, but your credit line is backed by an equal amount in a Pledge Savings account. Start building your credit today!
We've partnered with Elements of Money to launch a new sweepstakes designed to engage teens in creative, financial thinking. The Broke to Boss Challenge is all about inspiring young people to think like entrepreneurs, using limited resources to generate income through smart, creative ideas.
The challenge invites teens ages 13 and older to imagine how they would take a fictional $20 and turn it into more money. Whether it's a lemonade stand, reselling thrifted items, offering services in their neighborhood, or launching a small business idea, participants are encouraged to think outside the box and show how they'd make the most of a small budget.
Teens will create a short video explaining their idea and submit it via TikTok or Instagram Reels. The goal is not to actually start the business, but to share a creative, well-thought-out plan for how they would do it.
To enter the sweepstakes, teens must:
As long as the participant follows all instructions, their entry will qualify for a random prize drawing. This is a pass/fail sweepstakes - no judging or score, just a chance to be entered to win for completing the challenge as directed.
Eligible participants will be entered into a random drawing to win a $250 Visa® Gift Card prize from Amazon.
The deadline to submit entries is November 1, 2025. The winner will be announced during the week of November 4, 2025.
Social media connects us to friends, family, and communities—but it can also expose us to identity theft and fraud if we’re not careful. What you share online can be used by scammers to guess passwords, reset accounts, or impersonate you. Practicing smart social media hygiene is a crucial step in protecting your identity.
Seemingly harmless details can be pieced together by fraudsters to access your accounts or apply for credit in your name. Common overshared items include:
These clues can be used in password reset questions or help scammers impersonate you through social engineering tactics.
Review your account's privacy settings regularly. Many platforms default to public sharing, so take time to:
Accept friend requests only from people you know in real life. Fake accounts can be used to gather personal information or spread phishing links. If someone you know sends a duplicate friend request, reach out through another channel to confirm it's really them.
Those fun “What’s Your Superhero Name?” quizzes may seem innocent, but they often collect information like your favorite color, childhood pet, or birth month—details commonly used for security questions. Be mindful before participating, especially if the quiz is hosted by an unfamiliar website.
If you suspect your information has been misused:
Social media is a powerful tool—but it should be used thoughtfully. By being mindful of what you post and with whom you share, you can enjoy the benefits of social media while keeping your identity and personal information secure.
Article originally published by BALANCE.
IU Credit Union is a proud sponsor of IU Men's Soccer!
Coupons are valid for the following 2025 season dates (Schedule subject to change) ONLY:
| Date | Opponent | Time |
|---|---|---|
| 10/10/25 | Ohio State | 7:30 PM |
| 10/17/25 | Hanover College | 7:00 PM |
| 10/21/25 | Wisconsin | 7:00 PM |
| 11/7/25 | Rutgers | TBA |
Don't miss out on Indianapolis' wildest Halloween spectacular! Find spooky treats, festive celebrations, and as always, incredible animals! Check out these fun ZooBoo activities:
The best part? We offer IUCU members discounted tickets! To purchase your discounted tickets, log in to Online or Mobile Banking, open the IUCU chatbot, Ana, and search for current promotions.
Hoosiers Outrun Cancer is a beloved community celebration that honors loved ones who have been diagnosed with cancer. Over the last 26 years, the event has grown tremendously, becoming a tradition for many families and local businesses in Bloomington.
All funds raised by Hoosiers Outrun Cancer stay local and help fund Cancer Support Community South Central Indiana's FREE programs and services in Bloomington and neighboring communities.
IUCU proudly supports Hoosiers Outrun Cancer.
Run for the Animals is a timed 5K run/walk at Karst Farm Park, with a portion of the course winding through the Monroe County Fairgrounds. The best part? Dogs with current rabies vaccinations are welcome to join the pack! Additional features of the event include sponsor booths, raffles, and fan-favorite pet contests. All proceeds directly benefit the programs and services of Monroe County Humane Association.
IUCU proudly supports the 30th Annual Run for the Animals.
On October 16, 2025, credit union members around the world will celebrate International Credit Union Day, an annual event to commemorate the credit union movement’s impact and achievements. This year marks the 77th anniversary of this annual event, which will be celebrated under the theme of “Cooperation for a Prosperous World.”
ICU Day highlights the many ways that credit unions across the world help members improve their financial health and well-being.
Credit unions were built on the principle of "people helping people." We've seen that philosophy in action for more than 100 years, with credit unions providing access to affordable financial products and striving to meet the needs of underserved communities.
Join us in celebrating one of the biggest weekends on the Bloomington campus at 5:30 PM on October 17! The IU Homecoming Parade will kick off at 13th and Woodlawn and travels on Woodlawn to 17th. Help cheer on the IU Football team as they prepare to take on Michigan State at Memorial Stadium the next day!
It's the most wonderful time of the year—and also the coldest! IU Credit Union has once again set up donation boxes for the Spirit95/Salvation Army's Coats for Kids and Those in Need clothing drive. Drop off gently-used coats, scarves, hats and mittens at any of our Bloomington branches from now through mid-November to help ensure a warm holiday season for all.
