I’m IU Credit Union’s Automated Navigational Assistant. I am a free service offered to help you quickly find answers to frequently asked questions and retrieve account information.
I am powered by Artificial Intelligence (AI) and will continue to learn from my interactions with you, so I can provide more accurate answers and related helpful content. I can provide information regarding your account balances, transactions, spending details and other financial services related questions.
You can ask me questions through your Online & Mobile Banking 24/7!
You can access me on your desktop version of Online Banking by clicking on my picture in the lower right corner of the screen. Or from your Mobile App, click more in the lower right hand corner of the screen, then click my picture from the top.
I am always learning, and the more account questions that are asked, the better I will become at deciphering the many different ways humans ask questions. If I don’t know the answer to a question, one of our amazing IU Credit Union representatives can help you find the answer!
I’d love to hear your feedback! There is a Provide Feedback button when you first start chatting with me, and I provide other rating and feedback buttons throughout our interactions. Hope to talk to you soon!
We're ready to help you!
Give us a call at 812-855-7823 or toll-free 888-855-6928.
